Frequently Asked Questions
Qualification and Rules
How do I qualify for this promotion?

In order to qualify for the promotion you must receive a promotional email from Men’s Wearhouse and purchase over $300 of merchandise, in a single transaction, (before taxes and after discounts) in-store or online at menswearhouse.com, between February 1, 2024 and August 1, 2024.  You also must be a resident of the U.S. and over the age of 18.  

How old do I have to be to qualify for a reward?

You must be 18 years or older to qualify for a reward.

When do I need to submit my application form in order to qualify?

All reward registrations must be submitted within 14 days of the campaign end date, August 1, 2024. 

How many times can I participate in this promotion?

You may participate in the promotion once. TLC reserves the right to deny all rewards from all submissions.

When do I have to purchase in order to qualify?

The promotional period is from February 1, 2024 and August 1, 2024.

Can I fill out the application form on my mobile device?

Yes, this site is mobile friendly, all you need to do is go www.tlc.menswearhouserewards.com/ and fill out the application form.

How do I redeem my Rewards?

If your purchase qualifies, you will receive a link where you can choose which rewards you want to Redeem.  You may redeem any of the Rewards available before December 31, 2024.    


After choosing which rewards you would like to redeem and following the prompts you will receive an email with instructions on how to proceed.

Are there any restrictions for this promotion?

Must be 18 years or older. Must receive a promotional email from Men’s Wearhouse. Must make a qualifying purchase, spend $300+ in a single transaction, from a participating Men’s Wearhouse store or online at menswearhouse.com between February 1, 2024, and August 1, 2024.  Rewards valid until December 31, 2024. Valid in the U.S. only. One submission per person per email address. Credit card may be required to redeem Reward. Reward may be available for New Users Only. Rewards have no cash value and are non-transferrable. Reward may auto-renew at the end of the free trial at the selected membership tier. Each Reward has it’s own Terms and Conditions you must agree to before using the reward. Additional Terms and Conditions apply at www.tlcmenswearhouserewards.com . Men’s Wearhouse Terms and Conditions apply. You must agree to the Men’s Wearhouse Privacy Policy in order to participate in the Promotion. Void where prohibited.

The Rewards
I never received my Reward code.

Check your spam folder! This is the most common reason people cannot find their reward codes. If you checked and it is still not there, please contact us at tlc.menswearhouserewards@tlcrewards.com 

How long will my Rewards be valid?

All reward codes will be valid until 11:59PM ET on December 31, 2024 for redemption. 

What are the Rewards?

Qualifying participants in this promotion will receive access to: 

  • One $300 Travel Credits powered by Expedia  
    • please note the full value may not all be used at once, it is dependent on number of nights and availability.  However, if you do not use the full value in one transaction, you may use the remaining value on another transaction. 
  • One two-week free trial of BetterHelp 
    • This is limited to New Users of BetterHelp Only 
  • No Fee Tickets
    •   It can be used multiple times until 12/31/2024.
  • One Wellness Session from the National Wellness Network 
  • Three months of access to TLC Dinner and a Movie Site
    • Enjoy up to 40% discount
    • It can be used in multiple purchases until 12/31/2024
When do I receive my Reward code?

Within 24 hours of submitting your application, you will receive an email from tlc.menswearhouse@tlcrewards.com, instructing you on how to redeem your reward code.

Who is TLC?

TLC is a company that creates reward programs for you, the consumer. Our goal is to help you to get a little extra out of the products you enjoy.

Travel Credits Powered by Expedia
What is Travel Credits Powered by Expedia?

Travel Credits is an online booking platform where you can redeem Travel Credit in return for a hotel stay. The hotels available on Travel Credits are powered by Expedia.

Where will I find my Unique Code and Pin to access my Travel Credit?  

Your Unique Code and Pin can be found in the email you have received from TLC Rewards after redeeming the travel credit reward.

How long does the promotion run for?  

The promotion runs between February 1, 2024 and August 1, 2024. 

You must make a qualifying purchase, spend $300+ in a single transaction, from a participating Men’s Wearhouse store or online at menswearhouse.com.

Can multiple Travel Credits rewards be claimed in the same travel booking?   

Unfortunately, not, multiple Travel Credits Rewards cannot be claimed in the same travel booking.  

How do I use my travel credit?  
  • Access the website www.en-us.travelcredits.com after receiving your promotional Unique Code and PIN. 
  • Enter your promotional Unique Code and PIN number to access the site where you will be able to view the list of hotels available.  
  • In the event that the credit does not cover the total value of the hotel stay, you will be required to pay the remaining balance.
  • Once you have selected the hotel of your choice, confirm your details and automatically receive an email booking confirmation.  
How do I know my hotel booking has been confirmed.  

Once your booking has been confirmed you will receive a booking confirmation from Travel Credits to the email used to book your hotel stay.

Can I use my credit with another promotional discount?  

Unfortunately, no. You’re unable to use your credit in conjunction with any other promotional offer.

Can I use my credit direct with Expedia?  

Unfortunately, no. Your hotel credit must be used on the Travel Credits website. 

www.en.us.travelcredits.com

Can I get a refund on my hotel credit if I do not use them?  

Unfortunately, no. Travel Credits are non-refundable and non-exchangeable.

What do I do if I'm having issues booking my hotel or using my credit?  

Get in touch with us at customerservice_usa@travelcredits.com with any issues you run into.

Can I amend/cancel my booking if made using a credit?  

Any cancellation or amendment request must be sent in writing, by email to customerservice_usa@travelcredits.com and will take effect at the time we receive it. Please note that our customer service team operates 09:00am - 5:00pm EST weekdays only.

What happens if I have not used my credit or have some credits remaining after August 1, 2024?  

Your credit is valid for activation until 11/1/2024.  If you try to activate your Travel Credit after this date, your username and pin will be invalid.


You will have until December 31, 2024 to use your credits in multiple bookings.


Does my hotel stay have to be before August 1, 2024?  

Your hotel stay does not have to be between now and the August 1, 2024 but you must book your hotel stay before this date. ⁠⁠⁠⁠⁠⁠⁠

Do I have to provide credit card information to use the Travel Code?

Yes. All customers must supply a valid form of payment (and have the authority to use it) when making a reservation and taking advantage of this Perk.

BetterHelp
What is BetterHelp?

BetterHelp was founded in 2013 to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Today, it is the world’s largest therapy service — providing professional, affordable, and personalized therapy in a convenient online format. BetterHelp’s network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and work towards their personal goals. As the unmet need for mental health services continues to grow, BetterHelp is committed to expanding access to therapy globally. 


Reward is valid until December 31, 2024.

What is included in my BetterHelp Reward?

FREE first two-week subscription, which includes: 

  1. One weekly live therapy session 
  2. One weekly group session 
  3. Messaging with a licensed therapist 
  4. Journaling tools 
  5. Worksheets 
Ticket For Less
What is Ticket for Less?

At TLC No Fees Tickets, the ticket price you see is always the price you pay. unlike the other guys, we don’t tack on per-ticket service fees at checkout.  www.tlcnofeetickets.com 


TLC No Fee Tickets is a resale marketplace and is not the box office or venue. For any questions about the venue, artist, or performer, please contact the venue directly. For all other questions, please contact us at: support@tflpartners.com

Will I receive a refund if my event gets cancelled?

If you purchase tickets to an event and it gets postponed to a new date, your tickets will almost always be valid for the new date, depending on the venue’s policy. Once we have confirmed all changes and updates with the event organizer, we will contact you via email or phone with an update on your tickets.

What happens if I purchased tickets to an event and it gets postponed?

If you purchase tickets to an event and it gets postponed to a new date, your tickets will almost always be valid for the new date, depending on the venue’s policy. Once we have confirmed all changes and updates with the event organizer, we will contact you via email or phone with an update on your tickets. 

TLC National Wellness Network
What is included in a Wellness experience reward?

A Days Out experience reward entitles you to a voucher towards a variety of outdoor experiences, including, but not limited to outdoor sports (canoeing, mountain biking) botanical gardens access, aquariums, children swim classes, roller skating, parks’ access, martial arts, and much more. You can preview rewards within 35 miles of your ZIP code. 


Once you qualify and follow the steps provided to select your reward of choice via the National Activities Network, you will redeem for a reward at either a brick-and-mortar venue, or a digital reward from one of our partners. You will receive an email with further instructions to redeem, as well as a voucher. If you redeemed for a reward at a brick-and-mortar venue, you will need to print out the voucher and bring it with you to the venue selected. 

Can I give my Wellness voucher to a friend?

Sorry, vouchers are not transferable. The person whose name is printed on the voucher will need to be the one to redeem the reward. Furthermore, if you redeemed for a reward at a brick-and-mortar venue, the person whose name is on the voucher will need to be present at the venue at the time of redemption. 

My friend and I both have a Wellness voucher at the same venue. Can we go together?

Sorry, your reward is valid for one per customer booking group. A booking group is defined as one or more persons accompanying the voucher holder. You and your friend must make separate appointments. 

If I redeem for a brick-and-mortar venue, will I need to bring anything to the venue with me?

Yes, please remember to bring a valid photo ID, as well as the printed voucher that was emailed to you after you confirmed your offer. Also, please call the venue ahead to confirm if there is anything additional that you may need to bring.

Once qualified, how do I receive my Wellness voucher?

If you qualify, you will receive an email with a Reward Code and instructions to redeem your Days Out reward from the National Activities Network. If you have not received an email within five (5) business days, please check your spam mailbox. 


On the National Activities Network, you will enter the Reward Code provided, followed by your zip code. All available rewards within a 35- mile radius will populate. After selecting your reward of choice, you will receive an email with further instructions to redeem, as well as a voucher. The voucher will be valid for 3 months from date of issue. 

What if I don't have any brick-and mortar reward options in my area?

If there are no brick-and-mortar reward options in your area you will have the opportunity to redeem one of our digital reward options listed. 

TLC Dinner and a Movie 
What is the TLC Dinner and a Movie?

Proprietary to TLC, enjoy access to up to 40% discount on AMC movie tickets and get $10 in Dining Deals.  

How does it work?

After you select Dinner and a Movie reward, you will be given your access code.  Use your access code at any time to purchase a TLC AMC ticket for only $12.35.  After you complete your purchase, you will be emailed a TLC AMC ticket, a $10 Dining Credit from Entertainment and instructions on how to redeem both rewards.

How do I use my TLC AMC Ticket?

Please note, you must use the TLC AMC Ticket to reserve your showtime, this is not your actual ticket! Follow the steps below to redeem: 


  • To redeem in person: Print eTicket and present at Guest Services, kiosk, or box office to redeem/exchange for your desired showtime. 
  • To redeem online or via the app, enter the 16 digit ticket number and 12 digit pin number located under the 2 barcodes present on your ticket during checkout (convenience fee may apply; free to AMC Stubs members). 
Are there any restrictions on the TLC AMC Ticket I purchase?

Tickets are valid for one admission to any movie. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. Black Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX®, Dolby®, AMC Prime®), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. 


For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit http://www.amctheatres.com/exchange-tickets-terms.

I used my TLC AMC Ticket but could not make it to the movie, can I use it again?

Unfortunately, no.  After your reservation has been made, you may not use the TLC AMC ticket again.  However, you can go back to the site and purchase another.

*Must be 18 years or older. Must receive a promotional email from Men’s Wearhouse. Must make a qualifying purchase, spend $300+ in a single transaction, from a participating Men’s Wearhouse store or online at menswearhouse.com between February 1, 2024, and August 31, 2024.  Rewards valid until December 31, 2024.  Valid in the U.S. only. One submission per person per email address. Credit card may be required to redeem Reward. Reward may be available for New Users Only. Rewards have no cash value and are non-transferrable. Reward may auto-renew at the end of the free trial at the selected membership tier. Each Reward has its own Terms and Conditions you must agree to before using the reward. Additional Terms and Conditions apply at www.tlc.menswearhouserewards.com/terms. Men’s Wearhouse Terms and Conditions apply. You must agree to the Men’s Wearhouse Privacy Policy in order to participate in the Promotion. Void where prohibited.